Our people are what make our homes what they are. They’ve been chosen just as much for their caring and compassionate natures as for their qualifications and experience. Every member of staff genuinely cares about what they do and it shines through. We are proud of our excellent staff, who strive to work with a professional and friendly approach, accommodating resident requests and needs. All staff are hand-picked for their experience, qualifications, and above all, their own, individual skills.
When your relative or loved one first arrives at The Dell Residential Care Home they will be introduced to their very own designated carer or a Key Worker. The Key Carer will develop a relationship with your relative, supervising their care in every way; from arranging for their room to be just as they want it, to making sure everyone knows exactly how they like their tea! The designated carer will also organise any daily activities and will be fully responsible for the care plan, which is regularly reviewed and updated.
Our staff receive regular training and appraisals, and in line with government legislation, all staff are screened through the Criminal Records Bureau (CRB) prior to staff being offered employment.