Philosophy of Care
The home is registered for 40 beds, and many with shared and private en-suite bathrooms. All of our rooms are individually styled and tastefully decorated.
All residents are encouraged to make full use, where possible, of the excellent communal spaces at Wellbeing Care, including a large conservatory, garden, lounge and dining area.
These communal areas have been designed to guarantee a superb standard of living, and feature modern facilities and equipment in order to provide a safe and comfortable environment.
Wellbeing Care Home is also pleased to offer the following additional services to their residents, some of which are chargeable:
The Home can arrange for newspapers of your choice to be delivered daily from the local newsagent. The newsagent will send an account to you for payment.
A hairdresser visits the Home every week. You may of course continue using your regular hairdresser but if you wish to use the services of our visiting hairdresser please advise a member of staff who will then let your request be known to the hairdresser. The hairdresser will advise you of the charges.
Chiropody services are provided to those who are assessed as requiring this service from the NHS. You may employ your own private chiropodist who may visit the Home or arrange an appointment at his premises. If you are assessed not to require a chiropodist the staff will offer the help you require.
The Local Health Centre provides medical care to all the residents. A GP visits the home on an as and when required basis but normally you would be visited by the GP within a week of your admission. If you require seeing a doctor outside the normal visiting time the Staff will arrange a visit. G-Docs provide an out of hour’s service.
Our Local G.P: Dr. Anderson
Victoria Road Surgery 82 Victoria Road Lowestoft NR33 9LU
Tel 01502 572 369
Our Local Pharmacist:
Boots Chemist Ltd
Boots Lowestoft London Road North Address:
76A London Road North Lowestoft Suffolk NR32 1ET
Tel 01502 585 717
Our residents may visit their own dentist or request to have a visit from the local dentist. The dentist will advise any charges to you.
The home offers an eyesight test to each resident annually. The Outside Clinic visits the home twice a year. The Outside Clinic will advise you of any charges for spectacles. If you require repairs to spectacles our staff would be happy to arrange for this with the ocal optician. The optician may charge you for this service. You may also choose to visit the optician if you wish.
Regular Entertainment & Social Activities
The Dell has two lounge where residents can socialise, engage in activities, meet with visitors. We also have a main lounge at the rear of the home with TV and other aids. There is also a ‘quite lounge’ at the front of the home overlooking Cotmer Road, which also has a TV. Residents are free to use any of the facilities a The Dell Care Home.
TV & Telephone
The home has TV in each lounge. A resident is free to being in their own TV and we will arrange for it to be connected.
You need to be covered by a TV Licence to:
- watch or record live TV programmes on any channel (including BBC)
- download or watch any BBC programmes on iPlayer – live, catch up or on demand.
This applies to any provider you use and any device you use in your room, flat or bungalow, including a TV, desktop computer, laptop, mobile phone, tablet, games console, digital box or Blu-ray/DVD/VHS recorder.
You may be able to get a concession on your licence.